FAQ - Frequently asked questions
Here we have listed the most frequently asked questions about the Globe Chaser App and how to use the backend dashboard in your browser. Is your question not answered? Please contact us directly.
What is Globe Chaser and what can I use it for?
How do I register my agency at Globe Chaser?
Registration does not work – What’s wrong?
Is an internet connection necessary for using the app?
Where can the app be used?
Is Globe Chaser also available in other languages?
What are the costs associated with Globe Chaser?
You can pay the package annually or monthly. With the annual variant, agencies and companies save a whole month and the set-up fee.
What are the payment options?
The first trial month at 99 € net plus VAT will be activated for you by us via email. For this you will receive an invoice, which must be paid by bank transfer within 7 days after activation.
How can I change my subscription?
Note: an upgrade or downgrade is immediately due and payable. It is not possible to switch automatically to the next payment cycle.
How can I cancel my subscription?
Annual payment method: You can cancel Globe Chaser within six weeks’ to the end of the year.
For cancellations, please use the email address firstname.lastname@example.org and select “Cancellation” in the subject line. All cancellations must be made in writing via email.
Is there an app for iOS and Android devices?
How do I reset my password?
In the backend / dashboard: After you have clicked on “Login” on the website, you can click on “Forgot password” in the following screen. A link to reset your password will then be sent to the email address you provided. The link is valid for a maximum of 12 hours.
What happens to my data?
Privacy Browser Backend
Globe Chaser® APP
Plan outdoor teambuilding, rallies and city tours worldwide with just one app. Connecting teams, motivate employees and solve problems. Become a Globe Chaser® now.